ISICare Features

1. Quick Response

• ISI will monitor what issues are affecting your network, and will respond before they become critical - such as a server running low on memory

• Automatic alert dispatch allows ISI to provide a quick response to problems at your site

2. Security Monitoring

• Alerts your IT service provider on attempted network access by unauthorized users

• Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolize business resources and promote viruses and Spyware

• Extensive security reporting gives you a bird's-eye view of your entire network's security

• Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities

3. Graphical Performance Reporting

• Scheduled executive reporting, automatically generated and sent directly to your e-mail address

• Easy-to-understand graphical reports with "unacceptable threshold" lines

• Makes capacity management and upgrade planning simple

4. Remote Management and Communication

• ISI can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system

• If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before

• Network services monitoring and alerting (POP3, HTTP, FTP and others)

• Very low bandwidth requirements - does not slow down your network response time

• Identifies what issues are affecting your network, allowing us to respond before they become critical - such as a server running low on memory

5. Detailed Site Level Inventory

• Up-to-date hardware, software and patch information - automatically collected, 100% accurate - can be used for insurance claims in case of flood, fire or theft

GROW YOUR BUSINESS, CUT COSTS!

• Visits from ISI shift from fixing problems to cooperatively managing your network's growth

• Maximize the life of existing hardware and minimize unnecessary expenses by reallocating existing resources to where they are needed most