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"Revisiting K-12 Technology"
  • Revisiting K-12 Technology
  • By: Ryan Leestma, CISSP, MCSE, MCDBA, CCNA
  • rleestma@isigr.com


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Personal Bio
  • Ryan Leestma – rleestma@isigr.com
  • Christian School Graduate
    • DeMotte Christian – DeMotte, IN
    • Illiana Christian – Lansing, IL
    • Covenant College www.covenant.edu – Chattanooga, TN
      • B.A. Business Administration
  • Certifications
    • CISSP – Certified Information Systems Security Professional
    • MCSE – Microsoft Certified Systems Engineer
    • MCDBA – Microsoft Certified Database Administrator
    • CCNA – Cisco Certified Network Associate


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Company Bio
  • Started in 2001
  • Business Consulting Firm
    • Using Technology as a Tool
  • Solution Vendors
    • Microsoft, Cisco, HP, IBM
  • Solutions
    • Education Solution
    • Mobility, wireless, collaboration
    • Youthful Company
    • Fastest-growing IT solutions company in West Michigan!
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ISI and Christian Education
  • Belief in Christian Education System
  • Commitment to Christian Education
  • Staff background in Christian Education


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Why are we here?
  • The big problem
    • Scarce Resources
  • Specifically…
    • Workstation Replacement Cycle
      • Inferior Equipment
      • Hand-me-downs
    • Software Replacement Cycle
    • Maintenance and Labor Installation (Management)
  • It all adds up!
  • Beating the public schools: Making IT a commodity, not a black hole for dollars
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Symptoms
  • Lowered exposure to technology
    • Less familiarity
      • Ex. Office 12
  • Lowered emphasis on technology
    • Inferior workplace skill sets
  • Internal Distractions
    • Raising funds, coordinating migrations, etc.
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The Status Quo
  • Data Servers
    • Primarily house data
    • Minor network services
      • AD, DNS, Anti-virus
  • Workstations
    • Varying flavors
      • 98
      • 2000
      • XP
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The Status Quo – What it looks like
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Breaking down the diagram
  • Hardware
  • Software
  • Management
  • Security
  • Performance
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Hardware Analysis
  • Server Usage
    • Data Storage
    • Logon Processing
  • Workstation usage
    • Workstation is doing all the work
    • Data is pulled from server, processed, and sent back
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Hardware Inefficiencies
  • Server inefficiencies
    • Server is primarily a spinning disk!
    • Low processor utilization
    • Low memory utilization
  • Workstation inefficiencies
    • Workstations are mostly sitting idle
    • Brief moments of frenzied activity followed by long periods of inactivity
      • Exception: Cad, Video Rendering, etc.
    • Every workstation is an independent depreciation center

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Software Analysis
  • Each individual desktop is licensed for:
    • Network Access
      • Open Source an exception
    • Application Access
    • Anti-virus
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Software Inefficiencies
  • Each individual desktop is licensed for software when requirements and duties are nearly identical!
    • Management purposes


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Management Analysis
  • High levels of interaction required
  • Experts required
  • Grows organically
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Management Inefficiencies
  • Each workstation has separate software configuration that must be managed!
    • Can be modified
    • Can be hacked
    • Can be infected
    • Can be compromised
      • Ghost-type utilities can lessen impact
        • Costly (per desktop fee)
  • PC’s support distracts teachers from teaching
  • So many variables!
  • Summer weeks spent working on IT
  • Difficult to monitor usage without 3rd Party Applications
  • Difficult to enforce acceptable usage policies “out of the box”
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Security Analysis
  • Threats coming from…
    • Viruses
    • Spyware
    • Warez
    • Unauthorized installations
    • Unauthorized modifications / deletions
    • Accidental modifications / deletions
    • Removable media
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Security Inefficiencies
  • Each desktop must be individually managed for all threats
  • No centralization without 3rd party apps
    • Logging
    • Monitoring
  • Roughly linear costs
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Performance Analysis
  • Data can only be accessed as fast as cabling infrastructure allows
    • 100MB cabling
  • No economies of scale
    • Workstations
    • Servers
  • Application performance dependent upon each individual workstation
    • P2 vs P4
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Performance Inefficiencies
  • No way to consolidate power
  • Workstations not being used by students cannot be used for anything else!
  • Introduction: Grid Computing
    • IT as Electricity
      • Story: 19th century electricity vs. 20th century
  • 1 to 8’s rule
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Lots of Waste!
  • Inefficiencies =
    • Wasted Dollars
    • Wasted Time
    • An inferior product
  • Why do we keep investing in this inefficient machine?
    • Lack of options
    • Lack of expertise
    • Fear of change
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The philosophy moving forwards
  • Centralization
  • Elimination of independent depreciation centers
  • Introduction of a system with real economies of scale
    • The bigger it gets, the more we save!
  • Philosophy of IT as a commodity
    • Doing more with less
    • Measuring, controlling, adapting
      • “If it can’t be measured it’s not worth doing”
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Progression History
  • IT, just as with anything else, is characterized by antithetical swings
  • Note the progression
    • Mainframes
      • Centralization / Control
    • Apple II’s – 1984
      • Flexibility, Freedom, and Expensive
    • IBM Personal Computers (Love my Thinkpad BTW)
      • Flexibility, Freedom, and less expensive
  • What if we could combine the best of both worlds?
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We’re all going this way…
  • Government Acknowledgement of Need for Change
    • HIPAA
    • Sarbanes-Oxley
  • Industry’s acknowledgement of Need for Change
    • Worms, expense
      • Microsoft “Do More with Less”
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The Next Step
  • Managing IT like a commodity
    • Providing cost-effective, measurable IT resources to all members of school
  • Server Based Computing
    • The only way!


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What is Server Based Computing?
  • Reminder: Data Centralization
  • Application processing centralization
    • Continuing the paradigm
  • Powerful Servers
  • Simple Clients
    • No OS
    • No moving parts
  • Drastic Cost Savings
  • 57% reduction in management costs!
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Hardware Efficiencies
  • Server Efficiencies
    • Server is kept busy all day!
    • Higher processor utilization
    • Higher memory utilization
    • Great economies of scale!
  • Terminal Efficiencies
    • Terminals have few moving parts
    • MTBF 10 Years!
    • Low heat, small footprint, low power consumption (10%!)
    • Terminals can be laptops, tablets, desktops, pocket pc’s, even web browsers!
  • UNIQUE ISI ADDITION!
    • Linux software that turns obsolete workstations into useable terminals!
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Software Efficiencies
  • Application roll-outs take minutes, not hours
  • Software usage is controlled based on group memberships
  • No imaging
  • No software repairs
  • 99.5% of all Windows applications run!
  • 24-bit Video, 16-bit Audio capabilities!
  • Software is centrally installed and deployed on server
  • Software applications controlled centrally through server
    • Assignments by grade

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Management Efficiencies
  • Terminals are completely plug and play
    • Pull out of box, type in server name, click connect
    • Absolutely no set-up time
  • Teachers do not deal with helpdesk issues
  • Complete network migrations take days, not weeks
  • Built-in monitoring capability for each and every student
    • Faculty and administration can “shadow” students without their knowledge
  • Group policies enforce acceptable usage policies
  • Complete logging and monitoring done directly on server for later analysis
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Security Efficiencies
  • If server is locked down tightly, all users will be protected
  • Central anti-virus management
  • Central spyware management
  • No distraction caused by workstation issues
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Performance Efficiencies
  • Data accessed at drive-level speeds
  • Power is completely consolidated and centralized
  • Server rarely, if ever, sits idle
  • Economies of scale in lab environments
  • Doubling processing power is as simple as adding processors to ONE machine


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Other benefits
  • Instant Remote Access
  • Virtualization Abilities
    • Effortless scaling
      • Processing
      • Storage
      • Users
    • CSI Capabilities?
  • IT wholesaling capabilities to home-schoolers
  • Reduced need for in-house IT staff
    • Potential complication



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The slam-dunk
  • The ISI hook:
    • Utilize your out of date hardware!
      • Completely usable
        • Requirements: Pentium I, 32MB RAM
        • Works for laptops and desktops!
      • Steady stream of equipment donated from parents
      • Only server is required!
        • No Mac’s please
      • Story: Borculo Christian
    • Provide a completely managed, Microsoft Windows environment at a fraction of the cost!




      • ISI has developed a custom distribution of Linux to save Christian schools the $400 / seat that would normally have to be spent on thin client hardware!

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What it looks like…
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Top-down View
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How it saves…
  • Dramatic cost savings
    • Quantitative
      • Virtual elimination of annual workstation investments
      • 57% reduction in labor
    • Qualitative
      • User frustration
        • Each desktop is universally accessible on any terminal
        • Users can access their personal desktop from at home as well!
      • Teacher Frustration


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Help me save!
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Making technology accessible to all
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A managed solution
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Who’s doing it?
  • Zion Christian – Grand Rapids, MI
  • Calvin Christian – Grand Rapids, MI
    • Rollout this summer
  • Rehobeth Christian
    • Citrix variant, not taking advantage of Linux hardware conversion (bulk of cost savings)
  • Lee County, Ft Myers Florida
    • http://www.wyse.com/overview/success/leecounty.htm
    • 70,000 Students
  • Dozens of Commercial ISI clients
  • Robeson County Schools
  • Orange County Public Schools
  • Gwinnett Public Schools
  • Every Fourtune 500 Company
  • Hundreds of other organizations
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Choose your benefit…
  • Both choices come with…
    • Increased manageability
    • Increased security
    • Increased accessibility
  • Choose huge cost savings…
  • Or choose a little less cost savings with greater performance!
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I’ll take the savings please…
  • Re-invest saved dollars into…
    • Projectors
    • Laptops
    • Handhelds
    • Communication Servers
      • Exchange
        • Inbox, Task Delegation, Group scheduling, announcements board
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Summary
  • The key to student success is making sure they’re on the right side of the digital divide
  • Christian Education does not have to come at the expense of technology
  • Exercise better stewardship over resources
  • Together we can work smarter, not harder!
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Other Solutions
  • Watchguard Firebox Line
    • Border Gateway Security
      • Web Filtering, E-mail filtering
  • Cisco Voip
    • Great for multi-campus schools
  • Mobility Solutions
    • Keep faculty connected to school in real-time
  • Projectors



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Quick Tangent: Linux
  • Gaining traction
    • Good for commodity applications
      • Web Servers
      • File Servers
      • Print Servers
      • Thin clients!
  • But still not mature
    • No wide-spread application support
    • Little consulting support
    • Few line-of-business solutions



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Discussion